Terms & Conditions

Last Updated: 29/08/2025

Welcome to Gadixo.com (“Website,” “we,” “our,” or “us”). By accessing or using our website and purchasing products from Gadixo, you (“user,” “customer,” or “you”) agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any of the terms stated here, you should immediately stop using this website.

1. Introduction

Gadixo.com is an online e-commerce platform specializing in Smart Home Gadgets designed to make your life easier, safer, and smarter. These Terms & Conditions form a legally binding agreement between you and Gadixo.com, governing your use of our website, products, and services.

2. Eligibility

  1. You must be at least 18 years old to place an order on our website.

  2. If you are below 18, you may use this website only under the supervision of a parent or legal guardian.

  3. By using Gadixo.com, you confirm that you are legally capable of entering into binding contracts.

3. User Responsibilities

When you use Gadixo.com, you agree to:

  • Provide accurate, truthful, and updated personal details during registration or checkout.

  • Not use the website for fraudulent, unlawful, or harmful purposes.

  • Maintain the confidentiality of your account and password.

  • Accept responsibility for all activities carried out through your account.

4. Products & Services

  1. Gadixo.com offers Smart Home Gadgets, including but not limited to smart lighting, security devices, automation systems, and connected home solutions.

  2. We strive to provide accurate descriptions, images, and specifications. However, slight variations in color, design, or features may occur due to manufacturing processes.

  3. Gadixo reserves the right to discontinue or modify any product at any time without notice.

5. Pricing & Payment

  1. All prices listed on Gadixo.com are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  2. We reserve the right to change prices at any time without prior notice.

  3. Accepted payment methods include credit cards, debit cards, UPI, net banking, and other secure gateways.

  4. By placing an order, you confirm that the payment details you provide are valid and authorized.

6. Order Acceptance & Cancellation

  1. Orders placed on Gadixo.com are considered an offer to purchase. We reserve the right to accept or reject any order at our discretion.

  2. An order is confirmed only when you receive a written confirmation (email/SMS).

  3. We may cancel an order due to product unavailability, pricing errors, payment issues, or suspicious/fraudulent activities.

  4. Customers may request order cancellation before dispatch by contacting our support team.

7. Shipping & Delivery

  1. Gadixo.com ships products across India. Delivery timelines depend on your location and courier partner.

  2. Estimated delivery time is 5–10 business days (may vary due to logistics or unforeseen delays).

  3. We are not responsible for delays caused by third-party courier companies.

  4. Shipping charges, if applicable, will be displayed at checkout.

8. Return, Refund & Replacement Policy

  1. Customers may request a return/replacement within 7 days of delivery if the product is:

    • Damaged on arrival

    • Defective or not functioning as described

    • Incorrect item shipped

  2. To initiate a return, contact us at www.gadixo@gmail.com or call 7003857576 with proof (images/videos).

  3. Refunds will be processed to the original payment method within 7–14 working days after inspection.

  4. Products must be unused, with original packaging and invoice.

  5. Gadixo reserves the right to deny returns if the product shows signs of misuse.

9. Warranty Policy

  1. Some smart gadgets may come with a manufacturer warranty. Details will be provided in the product description or packaging.

  2. Warranty does not cover damages caused by:

    • Improper installation

    • Unauthorized repairs

    • Physical damage, accidents, or negligence

  3. Warranty claims must be submitted with the original purchase invoice.

10. Intellectual Property Rights

  1. All content on Gadixo.com, including logos, images, text, product designs, and software, is the intellectual property of Gadixo.

  2. You are prohibited from copying, modifying, distributing, or reproducing any content without prior written consent.

  3. Unauthorized use of our intellectual property may result in legal action.

11. Prohibited Uses

While using Gadixo.com, you agree NOT to:

  • Engage in fraudulent transactions

  • Upload or transmit harmful software (viruses, malware, etc.)

  • Violate applicable laws and regulations

  • Misuse promotional offers or discount codes

  • Impersonate other users or misrepresent information

12. Limitation of Liability

  1. Gadixo.com shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  2. We do not guarantee uninterrupted or error-free access to the website.

  3. Product performance may vary depending on usage, installation, and environmental conditions.

13. Indemnification

By using Gadixo.com, you agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your:

  • Violation of these Terms

  • Misuse of our website or products

  • Infringement of third-party rights

14. Third-Party Links

Our website may include links to third-party websites. Gadixo is not responsible for the content, accuracy, or practices of those websites. Clicking on third-party links is at your own risk.

15. Privacy Policy

Your use of Gadixo.com is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy separately on the website.

16. Force Majeure

We shall not be liable for failure or delay in performing obligations due to events beyond our control, including natural disasters, pandemics, strikes, government restrictions, internet outages, or technical failures.

17. Dispute Resolution

  1. In case of disputes, customers are encouraged to first contact us at www.gadixo@gmail.com for resolution.

  2. If unresolved, disputes shall be subject to the jurisdiction of courts in Nadia, West Bengal, India.

18. Modification of Terms

  1. Gadixo reserves the right to modify or update these Terms & Conditions at any time.

  2. Any changes will be posted on this page with the updated date.

  3. Continued use of the website after modifications implies acceptance of the revised terms.

19. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

20. Contact Information

For any queries, complaints, or support, please contact us at:

📍 Address: Chirekalmore, Bethuadahari, Nakashipara, Nadia, PIN - 741126
📧 Email: www.gadixo@gmail.com
📞 Phone: 7003857576

✅ Acceptance of Terms

By using Gadixo.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.